New cybercrime and fraud reporting system

Only a small percentage of cybercrimes or frauds are reported to Police in Canada, making it difficult for law enforcement to keep up with the ever-changing threat landscape.

To make it easier for Canadians and businesses to report cybercrime and fraud, we are developing a new reporting system with the Canadian Anti-Fraud Centre (CAFC).

Once fully in place, in 2023-2024, a victim or witness of a cybercrime or fraud will be able to use this system to report the crime online.

We'll use the information we get through the system to help:

• make links between similar reports of cybercrime and fraud across Canada and internationally
• identify and prioritize reported threats and incidents for law enforcement purposes
• coordinate investigations and other law enforcement activities across jurisdictions

On this page

• Pilot testing
• Need to report cybercrime or fraud now?
• Take part in our research

Pilot testing

We began pilot testing the new online service in March 2020. A small number of users are being redirected from the existing CAFC online Fraud Reporting System to the new system each day.

We are measuring the user experience and report quality throughout the pilot. By starting small, we can learn and make necessary changes quickly while minimizing the potential impact it could have on victims.

As the pilot progresses, the number of reports per day is increasing.

Need to report cybercrime or fraud now?

Until the new reporting system is complete, Canadians, businesses and organizations should continue to report cybercrime and fraud to the online reporting system, available on the CAFC website. If you have lost personal information or money resulting from cybercrime or fraud, please contact your local police too.

Take part in our research!

Are you interested in sharing your feedback on the new reporting tool? If so, we'd like to speak with you to better understand what Canadians and Canadian organizations need from a scam, fraud and cybercrime reporting service.

If you would like to help us, or know someone else who can, please take part in our research.

How you can help

We'd like to talk to you via video and get your feedback on our pilot reporting website. The conversation should take about one hour and can be scheduled at a time that's convenient for you.

Your privacy

Your participation in this research is completely voluntary, so you can choose to stop participating at any time for any reason. We handle all personal information in accordance with the Privacy Act, and we'll give you a copy of our Privacy Statement.

Please note you cannot report cybercrime or fraud using this link. The link is just for gathering volunteers to test the reporting system. If you are currently experiencing a scam, fraud or cybercrime please report it to the Canadian Anti-Fraud Centre and, if you were a victim, to your local police.

Date modified:

2021-09-23